Terms of Service: Ava (SetoChan)
Effective date: 26 June 2026
Last updated: 26 June 2026
These Terms of Service (“Terms”) form a binding agreement between you (“you”, “User”) and Simo, the independent operator of the Ava Discord bot and its companion website and dashboard (collectively, the “Service”). The operator is referred to in these Terms as “we”, “us”, or “our”.
By adding Ava to a Discord server, using any of its commands, interacting with its AI agent, or accessing the website at https://ava.simoapps.com/, you confirm that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy. If you do not agree, you must not use the Service and should remove the bot from your server.
1. Definitions
1.1. “Service” means the Ava Discord bot, its AI agent and tools, its website and dashboard, and all related features and functionality.
1.2. “User”, “you” means any person who uses the Service, including server members, server administrators, and account holders.
1.3. “Server” means a Discord guild in which the bot is installed or used.
1.4. “Credits” means the unit of measurement used to meter usage of AI and other metered features under a subscription plan.
1.5. “Content” means any text, prompts, attachments, configurations, or other material submitted to, generated by, or processed through the Service.
1.6. “AI Output” means any response, text, image, suggestion, or action produced by the Service’s artificial-intelligence components.
2. Eligibility
2.1. You must be at least 13 years old, or the minimum age required to use Discord in your country, whichever is higher.
2.2. You must comply at all times with the Discord Terms of Service and Discord Community Guidelines.
2.3. By using the Service, you represent and warrant that you meet these requirements and that you have the authority to bind any Server on whose behalf you act (for example, as a server owner or administrator).
3. Description of the Service
3.1. Ava is an AI-powered Discord bot that provides server management, moderation, ticketing, welcome/leave messaging, and conversational AI assistance, along with an optional website and dashboard for account and subscription management.
3.2. The Service is provided on an ongoing basis and may be modified, expanded, limited, suspended, or discontinued, in whole or in part, at any time and without notice.
3.3. Certain features are available only under paid subscription plans and are subject to Credit allowances and usage limits.
4. Accounts, Access, and Authorization
4.1. Access to the AI agent and certain features may be restricted to server owners and to users they expressly authorize (“trusted users”).
4.2. You are responsible for maintaining the security of your Discord account and for all activity that occurs through your account or authorization.
4.3. You must not access the Service through any means other than the interfaces we provide, and you must not share, transfer, or sell your access in violation of these Terms.
5. Acceptable Use Policy
5.1. You agree not to use the Service to:
(a) engage in any illegal activity or violate any applicable law or regulation;
(b) conduct scams, fraud, phishing, or any deceptive or misleading practice;
(c) promote, facilitate, or advertise illegal goods, services, or activities;
(d) harass, abuse, threaten, defame, stalk, or otherwise harm any person;
(e) automate, coordinate, or carry out malicious actions against Discord servers or users;
(f) nuke, raid, mass-disrupt, damage, or otherwise compromise Discord communities;
(g) circumvent or attempt to circumvent rate limits, usage restrictions, subscription limitations, access controls, or security mechanisms;
(h) abuse, manipulate, or misuse the AI features in any manner that violates the Discord Terms of Service or Community Guidelines, or that generates prohibited, harmful, or unlawful content;
(i) interfere with, overload, or disrupt the integrity or performance of the Service or its infrastructure;
(j) reverse engineer, decompile, scrape, or attempt to extract source code or underlying data except to the limited extent permitted by law.
5.2. Violation of this Acceptable Use Policy is a material breach of these Terms and may result in immediate enforcement action under Section 11.
6. Security and Vulnerability Reporting
6.1. Duty to report. You must immediately report to us any bug, exploit, vulnerability, or security issue you discover in the Service.
6.2. Critical vulnerabilities. You must report immediately, and without exception, any vulnerability that:
(a) affects Credits, subscription limits, usage caps, or billing;
(b) unlocks or affects premium or paid features; or
(c) allows any user to gain unauthorized access to features, data, or functionality.
6.3. Prohibited conduct. You must not exploit, abuse, use, share, sell, publish, disclose, or demonstrate any vulnerability to any other person, except solely for the purpose of reporting it to us through the contact channels in Section 14.
6.4. Responsible disclosure rewards. Users who responsibly discover and disclose vulnerabilities to us in good faith may, at our sole discretion, be eligible for recognition or rewards. Rewards are discretionary, are not guaranteed, and are not an entitlement.
6.5. Consequences of non-compliance. Failure to report a vulnerability, or actively exploiting a vulnerability for personal gain or to the detriment of the Service or other users, may result in immediate suspension or permanent termination of access, without prior warning and without refund, and may be referred to the appropriate authorities where unlawful conduct is involved.
7. User Responsibility
7.1. You are solely responsible for all actions performed through the Service using your account, authorization, or instructions, including actions executed by the AI agent at your request.
7.2. You are responsible for reviewing and verifying any action before approving or confirming it, including actions that create, modify, or delete channels, roles, permissions, messages, or members.
7.3. To the maximum extent permitted by law, we are not responsible for any damages, losses, moderation actions, server disruptions, data loss, or other consequences arising from your use of the Service.
7.4. You assume all risks associated with using the Service.
8. AI Limitations and Disclaimer
8.1. The Service uses third-party artificial-intelligence models that may generate inaccurate, misleading, incomplete, outdated, or unexpected outputs.
8.2. AI Output may contain errors, “hallucinations”, or unintended behavior, and may not be suitable for any particular purpose.
8.3. We do not control the underlying AI models and cannot guarantee the accuracy, reliability, completeness, legality, or suitability of any AI Output.
8.4. You should independently verify any important information or action before relying on it. AI Output does not constitute professional, legal, financial, or other advice.
9. Data Loss and Backups
9.1. We do not guarantee that the Service will operate without interruption, error, or defect.
9.2. Bugs, service outages, unexpected behavior, and data loss may occur at any time.
9.3. You are strongly encouraged to maintain regular, independent backups of your Discord servers and any important data.
9.4. Before performing major server modifications, you should create a backup using Discord server templates or other available backup methods.
9.5. Use of the Service is entirely at your own risk.
10. Subscriptions, Credits, Billing, and Refunds
10.1 Credits and Subscription Usage
(a) Subscription plans provide access to a specific monthly Credit allowance.
(b) You may only consume Credits within the limits of your active subscription plan.
(c) Any attempt to bypass, manipulate, exploit, or artificially increase Credit balances or usage limits through unauthorized means is strictly prohibited.
(d) Any bug or method that grants additional Credits or bypasses usage limits must be reported immediately under Section 6.
(e) Abuse of such vulnerabilities may result in termination of your account and loss of access without refund.
10.2 Billing
(a) Paid subscriptions are processed through our third-party payment provider (Gumroad). Your use of payment services is also subject to that provider’s terms and policies.
(b) Subscriptions may renew automatically according to the billing interval you select, until canceled. You are responsible for managing or canceling your subscription.
(c) We do not receive or store your full payment card details; these are handled solely by the payment provider.
10.3 Refund Policy
(a) A refund request is only eligible if you have consumed fewer than 200 Credits since your most recent Credit reset or subscription purchase.
(b) Once you exceed 200 Credits of usage during the applicable billing period, the purchase becomes non-refundable.
(c) Refund eligibility is determined solely based on our usage records.
(d) We reserve the right to deny any refund request involving abuse, fraud, chargeback attempts, or violations of these Terms.
11. Enforcement
11.1. We reserve the right to suspend, restrict, or permanently terminate your access to the Service, in whole or in part, at our sole discretion, for any violation of these Terms.
11.2. Serious violations (including exploit abuse, fraudulent activity, attacks against Discord servers, or illegal usage) may result in immediate termination without warning and without refund.
11.3. Our decision not to enforce any provision of these Terms in a particular instance does not waive our right to enforce it later.
12. Suspension and Termination
12.1. You may stop using the Service at any time by removing the bot from your servers and discontinuing use of the website.
12.2. We may suspend or terminate the Service, or your access to it, at any time, including for the reasons described in Section 11 or where required to protect the Service, other users, or third parties.
12.3. Upon termination, your right to use the Service ends immediately. Provisions that by their nature should survive termination (including Sections 6 through 16) will survive.
13. Intellectual Property
13.1. The Service, including its software, branding, design, and original content, is owned by us or our licensors and is protected by applicable intellectual-property laws. Except for the limited right to use the Service in accordance with these Terms, no rights are granted to you.
13.2. You retain ownership of the Content you submit. You grant us a limited, non-exclusive license to host, process, transmit, and display that Content solely as necessary to operate and provide the Service (including transmitting prompts to AI providers to generate responses).
13.3. Subject to the disclaimers in Section 8, and to the extent permitted by law and by the applicable AI providers’ terms, you may use AI Output generated for you, and you are responsible for ensuring such use is lawful.
14. Third-Party Services
14.1. The Service relies on third parties, including Discord (platform), OpenRouter and the underlying AI model providers (AI processing), our payment provider (Gumroad), and our hosting and database providers.
14.2. Your use of the Service is also subject to the applicable terms and policies of those third parties. We are not responsible for the acts, omissions, availability, or content of any third-party service.
15. Disclaimer of Warranties
15.1. The Service is provided on an “as is” and “as available” basis, without warranties of any kind, whether express, implied, or statutory.
15.2. To the maximum extent permitted by law, we disclaim all implied warranties, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement, and any warranties arising from course of dealing or usage of trade.
15.3. We do not warrant that the Service will be uninterrupted, secure, error-free, or free of harmful components, or that any defect will be corrected.
16. Limitation of Liability
16.1. To the maximum extent permitted by applicable law, in no event will we be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, or for any loss of data, profits, revenue, goodwill, or server content, arising out of or relating to your use of, or inability to use, the Service, even if we have been advised of the possibility of such damages.
16.2. To the maximum extent permitted by law, our total aggregate liability for all claims relating to the Service will not exceed the greater of (a) the total amount you paid to us for the Service in the three (3) months preceding the event giving rise to the claim, or (b) USD $10.
16.3. You acknowledge that you use the Service at your own risk and that the limitations in this Section are a fundamental basis of the agreement between you and us.
17. Indemnification
You agree to indemnify, defend, and hold harmless the operator from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to: (a) your use or misuse of the Service; (b) your violation of these Terms or any applicable law; (c) your Content; or (d) your violation of the rights of any third party.
18. Changes to the Service and to These Terms
18.1. We may modify the Service or these Terms at any time. When we make material changes to these Terms, we will update the “Last updated” date above and, where appropriate, provide notice through the website or support server.
18.2. Your continued use of the Service after changes take effect constitutes your acceptance of the revised Terms. If you do not agree, you must stop using the Service.
19. Governing Law and Disputes
19.1. These Terms are governed by the laws of the Kingdom of Morocco, without regard to its conflict-of-laws rules, except where mandatory consumer-protection laws of your country of residence apply.
19.2. Before initiating any formal dispute, you agree to first contact us in good faith using the details in Section 14 so that we may attempt to resolve the matter informally.
20. General Provisions
20.1. Entire Agreement. These Terms, together with the Privacy Policy, constitute the entire agreement between you and us regarding the Service and supersede any prior agreements.
20.2. Severability. If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force and effect.
20.3. No Waiver. Our failure to enforce any right or provision is not a waiver of that right or provision.
20.4. Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a transfer of the Service.
20.5. Relationship. Nothing in these Terms creates any partnership, employment, agency, or joint-venture relationship between you and us.
21. Contact
For questions about these Terms, to report a vulnerability, or for support:
- Operator: Simo
- Email: jumpursimo12@gmail.com
- Support server: https://discord.gg/V7TPC5GVqC
- Website: https://ava.simoapps.com/
By using Ava, you acknowledge that you have read and agree to these Terms of Service and the Privacy Policy.
Questions? Ask in the support server (opens in a new tab).